Contractor Verification Policy
How we protect homeowners by rigorously screening every water damage restoration professional before they appear on WaterDamageConnect.
Our 4-Point Contractor Screening Process
When water floods your home, you need to know the technician walking through your door is licensed, insured, and certified. We never accept unverified lead aggregators or unvetted freelancers.
State License & Business Entity Check
We verify that every listed contractor maintains an active business license with their respective State Contractor Licensing Board and Secretary of State registry.
IICRC Certification Audit
We confirm active technician certifications for Water Restoration Technician (WRT), Applied Structural Drying (ASD), or Applied Microbial Remediation (AMRT).
General Liability & Workers Comp Insurance
Contractors must provide proof of minimum $1,000,000 Commercial General Liability insurance to protect homeowners from accidental property damage.
Customer Review & Background Audit
We cross-reference customer reviews across Google Business Profile, Better Business Bureau (BBB), and local trade associations to filter out unreliable vendors.
Continuous Quality Monitoring & Badge Revocation
Verification is not a one-time event. WaterDamageConnect continuously monitors contractor standing. If a contractor allows their insurance to lapse, receives multiple verified customer complaints, or fails to uphold professional SLAs, their listing is immediately suspended.
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